You answer for the whole revenue cycle. Bring capacity that answers to you.
You are accountable for what happens from access to A/R, even when the work crosses facilities, care settings, systems, players, and teams. We help you run the revenue cycle as one accountable operating system with first-pass performance, stabilize execution, and make every handoff visible without asking you to give up control.
7 of top 20
U.S. health systems served
32M+
Coding charts processed annually
28M+
A/R claims managed annually
Made for the leader who owns the revenue cycle end to end.
Revenue cycle management support for Chief Revenue Cycle Officers and heads of revenue cycle starts from your reality: accountability for outcomes that depend on registration desks, clinical documentation, payer behavior, and systems you do not fully control. We add certified capacity and RevAmp automation inside your operating model, work prevention upstream where denials begin, and report in your definitions, so the number you defend is a number you trust.
Capacity that flexes faster than you can hire
Denials worked down and prevented at the source
Reporting that ties to finance without translation
Support for every function on your revenue cycle org chart.
Front-office, mid-office, and back-office revenue cycle support, scoped the way you actually delegate: a queue, a function, a site, or a full tower. Your structure, your systems, and your team stay in place. We take the work you assign, and the responsibility that comes with it.
Front-office
Verification and QA at intake - fewer denials born at registration.
- Patient Access Management
- Eligibility and Benefits Verification
- Prior Authorization
- Registration QA and Demographic Accuracy
- Insurance Discovery and Coverage Discovery
- Financial Clearance and Counseling
- Scheduling and Registration
Mid-office
Certified coding and built-in audit - complete, defensible revenue.
- Medical Coding
- Clinical Documentation Integrity (CDI)
- Health Information Management Support
- Revenue Integrity and Leakage Prevention
- Coding Audits and Quality Assurance
- Risk Adjustment and HCC Coding
- Computer-Assisted and AI-Enabled Coding
Back-office
Prioritized work by recovery value - cash sooner, rework gone.
- Claims Editing and Clean-Claim Validation
- Denials Management and Appeals
- Accounts Receivable Follow-Up
- Complex AR Recovery
- Underpayment Recovery and Payer Variance Resolution
- Payment Posting and Reconciliation
- Extended Business Office and Co-Managed Operations
Four numbers you answer for. One partner who answers to you.
Denial performance
Prior Authorization · Registration QA and Demographic Accuracy · Claims Editing and Clean-Claim Validation · Denials Management and Appeals - so denials fall at the source and the ones that remain get worked to a verdict.
Throughput and backlog
Medical Coding · Accounts Receivable Follow-Up · Health Information Management Support · Complex AR Recovery - so discharged accounts bill on time and no queue waits on a vacancy.
Cost and productivity
Computer-Assisted and AI-Enabled Coding · Payment Posting and Reconciliation · Extended Business Office and Co-Managed Operations - so automation absorbs volume growth and cost to collect stops climbing with it.
Reporting credibility
Revenue Integrity and Leakage Prevention · Coding Audits and Quality Assurance · Underpayment Recovery and Payer Variance Resolution - so the numbers you present reconcile with finance and survive the follow-up questions.
One operating model. Three pillars. Every engagement.
Expertise-led
Certified practitioners who work your queues and report like your own managers.
- Coding, access, denials, and A/R specialists matched to your functions
- A named lead who joins your operating reviews, on your cadence
- Coverage that flexes for backlogs, vacancies, and go-lives
Technology-powered
RevAmp works inside your workflows, ranking and clearing the routine first.
- Worklists ranked by dollars at risk, deadlines, and payer behavior
- Edits that stop known denial causes before submission
- Dashboards in your definitions: yield, denials, A/R, productivity
Operationally-governed
Governance that plugs into the reviews you already run.
- Monthly performance reviews against KPIs set with you
- Quality audits on our work, results shared unfiltered
- Corrective actions tracked to closure in your forums
Our Vision
Open Accountability: Taking responsibility without taking control.
Nobody took this job to manage another vendor's excuses. You keep your data, your definitions, and the option to size our work up or down at any review, on your systems or through RevAmp. Commitments go down in writing, misses get reported next to wins, and renewal is treated as something we earn monthly.
First-pass yield
Claims resolved on initial submission, with no touches after
Initial denial rate
Denials as a share of submissions, by payer and cause
Aged A/R over 90
Receivables past ninety days as a share of total A/R
DNFB days
Discharged, unbilled accounts waiting on coding or fixes
Productivity and quality
Output per FTE with accuracy held to one standard
Why Us
Extra hands are easy to buy. Owned outcomes are not.
Every reworked account costs you twice: once in labor, again in the credibility of the numbers you present. Our First-Pass Performance is built to spend your budget on getting it right the first time.
Rework-Powered Cleanup Machine
Our First-Pass Performance
Operating visibility
Metrics arrive after backlogs and defects have moved across functions.
Leading indicators expose risk at the handoff where action can still prevent downstream work.
Denial control
Appeal volume becomes the response to recurring access, documentation, coding, and billing defects.
Denial causes feed upstream controls, workflow changes, and named corrective actions.
Capacity management
Staffing follows queue volume, and specialists spend time rescuing routine work.
Standard work and automation absorb repeatable tasks so expertise stays focused on exceptions.
Technology value
Point tools add alerts and dashboards without clear workflow ownership or adoption.
Technology is tied to defined work, controls, users, exceptions, and measurable operating outcomes.
Accountability
Providers, vendors, and internal teams report activity while outcome ownership stays unclear.
Agreed work has a named owner, shared measures, governance cadence, and visible corrective action.
Extend performance across connected outcomes.
Revenue cycle thinking for leaders who need fewer surprises.
Explore Vee Healthtek perspectives on the forces reshaping revenue cycle performance, healthcare operations, technology adoption, and financial resilience.
Hand one stuck queue to our revenue cycle leadership.
Schedule a 30-minute working session with our revenue cycle leadership. Pick the queue that worries you most, denials, DNFB, or aged A/R, and bring its numbers. We will map causes to fixes, show what we would take on first, and leave you the analysis either way.
Frequently Asked Questions
Will a partner like you make my team smaller or make my team better?

The engagements that last do the second. Most revenue cycle leaders use us to absorb backlogs, cover hard-to-fill functions, and free their strongest people for work that needs institutional knowledge. Where structure does change, it is your call, made in governance with the data in front of you, never a condition we set.
How do you work inside my existing team structure and work queues?

As an assigned part of it. We take the queues, functions, or sites you delegate, work them in your systems under your access model, and follow your escalation paths. Your supervisors keep their scope; our lead reports into your cadence like any of your managers, with the same numbers and the same accountability.
What happens to quality when work leaves my direct line of sight?

It gets measured harder, because we assume you are skeptical. Every function carries a documented standard, our own audits sample against it, results reach you unfiltered, and misses carry corrective actions with owners and dates. You also keep audit rights and full data access, so trust never has to be taken on faith.
Can you flex up for a backlog or a system conversion, then flex back down?

Yes, that is the design. Engagements are scoped as shares of work, so coverage can expand for a conversion, a coding backlog, or a vacancy spike, and contract when your hiring catches up. Changes run through governance with notice periods you set, and the quality standard holds at every size.
How does your reporting tie to what my CFO sees?

We reconcile to it from the start. KPI definitions are locked at kickoff with your team, dashboards read from your data, and where our operational view and the finance view differ, the variance is explained line by line rather than argued. You should never have to defend two versions of the same number.
Do you replace my systems or work in them?

We work in them. Epic, Meditech, Oracle Health (Cerner), athenaOne, and similar platforms stay exactly as they are, bolt-ons included. RevAmp layers prioritization, edits, and analytics on top and can be adopted where it helps, on your timeline. No conversion is required to start, and none is ever a condition.
What does the first 90 days look like for my operation?

System access and a data check come first, then calibration on a bounded slice you choose, then a pilot that reports in your own KPIs before scope grows. Your time commitment concentrates in a short calibration window and the monthly review. Daily production keeps running; nothing cuts over on faith.
Which revenue cycle KPIs can we govern together?

Measures can include clean claim performance, initial denial rate, authorization completion, coding and billing turnaround, days in A/R, aged A/R, underpayment recovery, cost to collect, patient access quality, productivity, and quality. Final definitions, baselines, targets, data sources, and timelines should be agreed at kickoff.